Before getting in touch, please check the FAQ & Pattern Use page first. If your question is not answered there, please check the relevant information provided on that page and include the necessary details when contacting us.

For business inquiries, please also visit the For Business page for information about collaborations, projects, and other business-related inquiries.

We usually reply within 3–5 business days. Please note that replies may take longer during summer and winter holidays.

For all inquiries, please use the contact form on this website. Our support team is available in both English and Japanese. We do not handle inquiries or provide support through Instagram comments or DMs, or through Ravelry comments or messages. Please use this contact form so that all information and inquiries can be handled in one place.

*Patterns are sold and delivered through Ravelry. For questions regarding purchases, payment, order history, or downloading your pattern, please contact Ravelry Support directly. As these matters are handled by Ravelry, we are unable to resolve them directly.

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